Privacy Policy for Website Visitors
Last updated: 1 April 2026
This policy applies to visitors of websites built and hosted by freewebsites.co.uk on behalf of our customers.
1. Who is responsible for your data
The website you are visiting is owned by the business named on the site (the "website owner"). freewebsites.co.uk ("we", "us") builds and hosts the website on the owner's behalf. For the purposes of UK GDPR:
- The website owner is the data controller — they decide why and how your data is used.
- freewebsites.co.uk is the data processor — we store and handle data on the owner's behalf.
If you have questions about how the website owner uses your data, please contact them directly using the details on their website. For questions about how we process data as the hosting provider, contact us at hello@freewebsites.co.uk.
2. What data is collected
These websites are designed to collect as little data as possible. Here is what may be collected:
2.1 Contact form submissions
If the website has a contact form and you choose to fill it in, the following information is collected:
- Your name
- Your email address
- Your phone number (if you provide it)
- Your message
This information is stored securely on our servers and forwarded to the website owner so they can respond to your enquiry. Submitting the form is entirely voluntary.
2.2 Visit counting
We count the number of visits to each website for basic usage statistics. This is done using anonymous, aggregated counts. We do not track individual visitors, record IP addresses for analytics purposes, use fingerprinting, or build visitor profiles.
2.3 What we do NOT collect
These websites do not:
- Use analytics tools (no Google Analytics, Facebook Pixel, or similar)
- Use advertising or tracking cookies
- Use retargeting or remarketing
- Collect payment information
- Create user accounts for visitors
- Track your browsing behaviour across other websites
3. Cookies
These websites do not set any first-party cookies on your device.
Third-party resources loaded by the website (such as Google Fonts for typography) may set their own cookies or collect connection data (such as your IP address) when your browser requests resources from their servers. This is standard browser behaviour and is not within our control.
4. How your data is used
If you submit a contact form, your data is used solely to:
- Forward your enquiry to the website owner
- Allow the website owner to respond to you
Your data is not used for marketing, sold to third parties, or shared with anyone other than the website owner and our hosting infrastructure.
5. Lawful basis for processing
Under UK GDPR, the lawful basis for processing contact form submissions is legitimate interests — you have contacted a business expecting a response, and the business has a legitimate interest in receiving and replying to your enquiry.
6. How long your data is kept
Contact form submissions are retained for 12 months from the date of submission, after which they are automatically deleted from our systems.
7. Where your data is stored
All data is stored on servers located in secure datacentres in the EU or the United Kingdom. We do not guarantee which specific location, but all locations meet equivalent data protection standards. Data is transmitted securely using HTTPS encryption.
8. Your rights
Under UK GDPR, you have the right to:
- Access — request a copy of any personal data held about you
- Rectification — ask for inaccurate data to be corrected
- Erasure — ask for your data to be deleted
- Restriction — ask for processing of your data to be limited
- Objection — object to processing of your data
To exercise these rights, contact the website owner directly using the contact details on their website, or contact us at hello@freewebsites.co.uk. We will respond within one month.
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page will always reflect the current version.
10. Contact
For questions about this privacy policy or how data is handled by our hosting platform:
freewebsites.co.uk
Email: hello@freewebsites.co.uk
Registered in England & Wales • Company No. 11499301